Online Banking
To create an access code for audio
response/online banking:
- Dial 800-888-7709
- Enter your account number and press # sign
- Select your access code and press # sign
- Enter primary's Social Security number and press # sign to
verify account
- Use service codes listed on audio response card (Download
Here)
- Confirm before ending call
To setup a username:
- At our website,
www.sbcreditunion.com, click the link to access Online Banking
- Click on the link "No username? Click here"
- Enter your account number and access code
- Select a new username (according to the username guidelines
below)
- Click continue on username confirmation to begin online banking
Guidelines for username:
- 8-15 characters in length
- Must start with a letter
- No special characters - only letters and numbers
Multi Factor Authentication/eStamp Initial
Setup:
eStamp is a security feature which enables you to verify that you are
communicating with your credit union and not with someone else.
Whenever you login to Home Banking, your personal eStamp and phrase will
be displayed. Only after you verify that your eStamp is correct,
will you be asked for your password. You must select an image and
a unique phrase to identify the Credit Union website.
Multi-Factor
Authentication is a new security feature we have introduced to watch for
uncharacteristic or unusual behavior involving your account. If
anything out of the ordinary is detected, we will ask you to verify your
identity. On your first login, you will need to setup 3 challenge
questions which will be used to verify your identity.
Logging in:
- Provide your username to log in
- Press continue
- Verify eStamp image and passphrase, If this is your first
time logging in, you will have to set up your eStamp image,
passphrase and security challenge questions
- Enter your four digit password
To sign up for online billpay, you must have a checking account and
complete a request form.
CLICK HERE TO
DOWNLOAD/PRINT THESE INSTRUCTIONS (6MB PDF)
